Everything Your Contact Centre Needs, For the Price You Deserve
Today we’re very excited to announce the launch of our new cloud contact centre solution – Autom8 Connect.
This licence-free platform is available to contact and sales teams worldwide and is designed to conquer the problems that they’re having with competing software on the market. Anyone interested can get started in minutes with a commitment-free trial of the platform.
Autom8 Connect is designed for outbound and blended agents in teams of any size and works anywhere in the world. No matter where your team is, you’ll only pay for the time they spend talking to your customers.
Autom8 Connect – Making Connections Easy
We believe everything about customer contact solutions should be made as easy as possible. From connecting with your customers, to managing your team, to the relationships you have with your software vendors. That’s what we’re all about.
Every aspect of this cloud contact centre solution is easy – our dialler, our pricing, our support. Test us out – we’d be keen to know if you agree.
From our parent brand, Autom8 Group, we’ve made tweaks to our traditional contact centre solution to launch a self-service model. The team has simplified everything – from the free trial, to campaign set-up, to the ongoing support with your dialling.
Like our original product, it’s entirely cloud-based. Thanks to several months of hard work from our tech team, we’ve changed our infrastructure to get new instances set-up in minutes, not days.
Why bother switching to a new cloud contact centre solution?
There are a few key areas where we fully believe our platform will outperform what you’re currently using.
Licences. Talk-time charges. Support costs. Set-up fees.
A whole list of things that you won’t need to bother with using Autom8. The pricing model is stripped right back – we’re not going to charge for anything that we don’t need to.
We’ve moved past the time where it was acceptable that complex technical products would be difficult to use. When we were designing the interface for the platform we sat in your shoes. We asked ourselves “What’s important to the people using our product?”
The result? A platform that makes sense from a business perspective, not a technical one.
Our support team are parasites.
That’s right – they fuel themselves from your success.
You’ll have a dedicated Customer Success Manager for your first month with us. They’ll always be by your side – answering questions, solving problems, sharing in your successes. You’ll have access to tutorials and guides for getting the most out of the platform and your team.
We believe that vendors need to do everything possible to make connections easy for contact centre managers.
Autom8 Connect is simple to use, but it’s packed with powerful features like skills-based inbound call routing, multiple outbound dialling modes and quality assurance modules.
For anything that the product doesn’t do itself, we offer API access to supercharge your contact centre operations.
Want to follow-up conversations with social media? No problem.
Need to map data into your CRM? Easy.
We offer 19 pre-built integrations now and you can bring your own if they don’t fit the bill.
How do you get started?
Sign up for our free trial and be making test calls in minutes with the 50p free credit we’ve loaded on there for you.
If you’re not sure whether it’s right for you, check out our pricing page – there’s a handy savings calculator on there to see how much you could be saving.
If you just want a friendly voice to speak to, give our sales team a ring and they’ll be happy to talk you through the benefits of Autom8 Connect.
Today is a big day for us. We hope to see you soon!